Our COVID-19 Message
At Viva Toyota of Las Cruces, we have always been committed to providing a safe, welcoming environment for our customers and employees. Your safety and well-being is important to us. We understand that you may have some questions when it comes to what we’re doing in response to news surrounding novel coronavirus (COVID19). We are continuing to closely monitor the Centers for Disease Control (CDC) and the New Mexico Department of Health for updated guidance so we can implement enhanced policies and procedures. We want to share additional safety measures we have put in place to protect the health and safety of our customers and employees:
- Service & Parts Center is open and is now offering complimentary pick up and delivery.*
- New & Used Sales Department is open by phone at (575) 523-5566 and online.
- New & Used Sales Department is offering an Online Shopper tool so you can shop online and get home delivery of your vehicle.**
- We are sanitizing vehicles before and after service or test drives.
- We are conducting regular and frequent disinfecting of high-touch areas in our facility.
- All employees have been instructed to wear face coverings.
- We are encouraging employees to follow all the recommendations from the CDC, including frequent handwashing for at least 20 seconds or using hand sanitizer; avoiding contact with their eyes, nose, or mouth; and avoiding contact with people who are sick.
- We are practicing “social distancing” including not shaking hands, attempting to stay 6 feet away from customers and coworkers, and limiting the number of people who can congregate in offices.
- Adjusting hours and staffing to decrease the number of interactions.
- Adding a special waiting area for customers who are 60+.
- We have suspended providing donuts, popcorn, coffee/tea, and shared magazines.
- We have instructed employees who are exhibiting symptoms of COVID-19 not to come to work and to get tested.
*In New Mexico within a 20-mile radius of the dealership.
***In New Mexico within Dona Ana, Otero, Luna, Grant, and Sierra counties.
Viva Toyota of Las Cruces is dedicated to providing quality products and services in a safe, friendly environment.
With sincerest appreciation,
Viva Toyota of Las Cruces of Las Cruces