The staff here is always customer service focused. They're very professional and personable without acting like robots. All service work was thoroughly explained and performed within a reasonable time frame. Highly recommend!
New, clean dealership. Looks out for the client. Provides excellent service and in good time.
Very clean dealership with a friendly staff that goes out of their way to satisfy their customers
very good auto service and sales people and pricing on your used vehicles good job
Great experience from test driving the vehicle to signing the paperwork, everyone was friendly and made me feel important.
Very helpful after I explained my self better had no problem getting paper work done signed and approved
Ever since I purchased my truck, I have nothing but great service from the salespeople and service department, they have treated us very professionally, thanks
I got the car I wanted at a great price. Of course I had to work the car buying system...pre-approval of loan, alert with online car sites, ready to buy the next business day at opening. But, the car exceeded my expectations, so my willingness to work with the Vescovo team worked out well.
Great dealership and great staff really helped me out and they are always very professional in all departments
We drove from Katy, Texas to Las Cruces to watch our daughter play in the WAC vb Conference Tournament. Our Camry was showing “Engine maintenance required”. We went straight to Vescovo Toyota and Anthony stepped up. We are so grateful for his attention and help! Thank you so much!!
It was a rather good experience to bring in my vehicle when It needed. People were courteous and prompt. That I like. Thank you
John Chavez is knowledgeable, professional.and personable.Toyota is definitely the Number One dealership in our town.
Everyone was professional and helpful. The guy in service kept me informed on the status of my Rav4.
From the first telephone call, setting up the appointment for service to picking my car up the people at Vescovo Toyota were professional and extremely helpful.
I would like to thank Joey Perez for all his help with the purchase of our new 2021 Highlander.
Still enjoying my 2017 Rav4 hybrid! Purchased and serviced at Vescovo. Polite, efficient, service minded.
Customer service was excellent.Everyone was courteous and cheerful. Wait time was reasonable during my visit.
We worked with Jaime at Vescovo. He was awesome very knowledgeable about the vehicle we purchased and all the programs offered. Highly recommend Vescovo
Wayne did a great job in closing the purchase of our new Tacoma TRD..Everything went off w/o a problem...if You want a Toyota...check out Vescovo!
Good timely service, happy with the vehicle and service! Thank You! To have trust makes a big difference. I would recommend Vescovo for sure for good service!
I am pleased to say my service advisor Jessie has always been very helpful when I call to make an appointment or if I have have any questions. I am very satisfied with the service. Thank You.
Fantastic! These boys know how to service a vehicle. Great customer service! I don't even own a Toyota. My Ford Mustang GT with a 6 speed manual transmission needed the tranny fluid changed and these guys got the fluid required, performed the maintenance, and got me out the same day. Like I said, I don't own a Toyota but I had heard these guys were top notch when it came to any service on ANY car. You need service? GO HERE!
In a year when it was so difficult to get a new car, I was pleased to get my new Prius Prime so relatively quickly.
I am 86 years old and have had dealings with many different dealers over the years, this is the only one I would recommend. I will continue with then for any service needs I have.
Brandon and rest of staff were friendly and helpful. Great atmosphere and no hassle buying. Sales person called back and informed me they had all documentation and talked me through the vehicle attributes and how to operate.
Always on time very friendly employees and they are always helpful. Service is always excellent
Very clean facility with extremely helpful employees. Vehicle issues were identified and corrected.
The whole process from the appointment set to service manager attention was respectful and informative. I appreciate information about future repairs so that I may budget for this. I hope they will be able to build up their mechanic staff numbers due to the long wait for appointment.
The service department is always great and quick! The customer service is great to! The only thing I was bummed about was they had one appointment left a whole month out
I have purchased several new vehicles over the last 20 years. My best ever experience was with Vescovo Toyota. My sales representative Jamie Gamboa, was professional, considerate, patient and knowledgeable. I have had my new Tacoma only a few days but am very happy and would highly recommend Vescovo Toyota.
6 vehicles and several trips for Servicing later, still will most likely get our next vehicle from Vescovo. Tech agents are friendly and knowledgeable. Sales agents well versed about their vehicles.
One of the best experience I had. Great dealership and the people that work there make it great. Service and time was quick and easy.
We were from out of town. Vescovo Toyota ordered our part and had it there in less than 24,hours. Very nice and helpful employees.
The dealership overall was great to work with. I recommend them.
From the get go, Joey Perez (my salesman) was upfront and honest. I appreciated his straightforwardness, professionalism and respect. Will recommend the Vescovo Toyota dealership in the future.
The sale was negotiated entirely over the phone. The only issue was finding the options and model I wanted. We came close and I'm totally happy with the car. There wasn't any real negotiation since there is a major shortage of inventory. So much so that a lot of dealers are adding a $2000 premium to the purchase price. Vescovo is not adding to the sticker and even discounted another $1000 in addition to the $1000 rebate. This was a pleasant no stress purchase. I'll definitely use Vescovo for my next purchase
Always professional with awesome customer service. Jesse explained the type of service given to my Toyota in detail which was appreciated.
I was just in for an oil change and check points. The service adviser was great-professional and courteous.
The basic oil change is 80% higher than similar dealer in El Paso. Example, the labor cost is $57 vs $20, total cost is $108 vs $60
always great-fast and professional-a great service department> I service all my vehicles at Vescovo Toyota in Las Cruces: best place for Toyota hybrids.
Beautuful dealership and great people. I dealt with Jon Caldwell and Jamie Gamboa (salesman) couldn't have been more helpful, honest or courteous! I love my car! Nice & cool in the building. Wish they had cold bottled water for customers but I guess they curtailed that in covid.
Outstanding service, the gentleman at the counter and the gentleman that worked on my 2021 1794 where very professional and explained everything in detail. Always treated like a king. The dealership also washed and vacuumed my truck. Luv this place.
Prices at this dealership are amazing!! Much less than what I saw at other dealerships!! Wayne was awesome to work with and Christina made the financing a breeze!!
John Chavez was helpful, friendly and very knowledgeable. He even helped me with the App after the sale. Christina Villegas was also helpful in getting the correct mailing address on my registration.
The two week wait was worth it. The service rep was pleasant, and assisted me right away. I was able to wait for my vehicle in a comfortable setting.
Buying a car has always been very stressful and I wasn't looking forward to it. All that changed when we arrived at Vescovo toyota. Everyone from the GM down was very courteous. I was totally impressed with Jaime Gamboa he went above and beyond to find us the right vehicle. I can't say enough about Jaime he is very professional, friendly, and helpful
I was not looking forward to having to purchase a used vehicle and very apprehensive about having to deal with salespeople, but Wayne Shepperd immediately put me at ease. He was very helpful, knowledgeable, and honest about the cars I was interested in purchasing. He didn't attempt to hard sell me at all. I really appreciate his 'no pressure ' attitude. He was extremely helpful and went the extra mile to make sure I got the vehicle I needed.
The service department was exceptional. I was visiting from out of town & they did an excellent job in getting me back on the road. They were both friendly & professional.
Sales person was very nice and not pushy. The entire experience was very easy. Dealership was clean and inviting. Would recommend them to friends and family.
Vescovo is the best. John Chavez made it quick and easy as did the finance dept. This is the 3rd vehicle I’ve purchased from Vescovo and I’ve been very happy. Service Dept is great too.
We've been purchasing Toyota vehicles for the last thirty years and this is by far the best dealership we have dealt with. Beginning with the General Manager John Caldwell, a great individual with great knowledge of Toyota brand and an exceptional executive, Mr. Jaime Gamboa, Salesman who provided us with expertise and knowledge of the vehicle we purchased, and last but not least, our service advisor, Melia, who was extremely kind and attentive to our needs. We will continue to deal with Vescovo Toyota of Las Cruces because of the aforementioned attributes. Thank you and kind regards, Ralph C. ...
Very good customer service, I was truly very satisfied with my purchase, and the exceptional service provided by Mr. Joey Perez and Ms. Villegas .. Thank you for your patience.
I had the pleasure of working with Jaime as we arrived at the dealership. He was super nice and accommodating. They were clearly busy at the moment we showed up, but he made it a point to get our needs met. I believe they close at 7, but he stayed with us until 9pm just to make sure we were taken care of. We got a great deal and felt like there were no “games” played. They gave us a great value for our trade-in and made sure we were all set up with the technology aspect of the vehicle. By ...
The lady that helped me was exceptional. She was very knowledgeable, patient, and took charge of what needed to be done. What an employee to have!
Overall good experience. Wayne was very helpful and answered all my questions to the best of his ability, in a vehicle that is not normally sold at the store.
Well you put a band aid on my 2013 Tundra that had a broken oil filter housing. I made it to Missouri where it started pouring out oil again. Visited a dealer in Springfield Mo who had the factory part and repaired it for $100 less than what you charged me for a non factory part...
My salesman (JC) was great to work with, very friendly and helpful as was the finance person (Sam). Everyone was helpful and made buying experience easy.
Jamie was very courteous, friendly and helpful. It was pleasure working with him on multiple occasions. I will refer all my friend to him. Iwe we’re very satisfied.
60 years old and I have purchased numerous vehicles. Brandon Campos was the best salesperson ever. Sam Inthalangsy from finance was also super!! I would highly recommend and I will return for future vehicles. I drove there after a very disappointing experience at Dick Poe Toyota and I am so glad I did!
Always friendly and helpful good service they take time to explain problem and experience with Jessie has always been pleasant he is very polite and well mannered with all customers
Always great service on the sales side! I highly recommend working with this team on a Toyota purchase. Fair and honest ecerytime. Great follow through.
Reception person at front desk was totally professional. (Didn’t get name). The bldg was very clean throughout. The service I requested was completed w/ no waiting on the following day appt. Very important to me being from out of town, (650 miles away). Parts were pre-ordered whether they were needed or not so they’d be available!
Very fair very patient and hardworking to get your business . JAIME GAMBOA has sold numerous vehicles to pur family. Always working in our best interest!
This dealership is a very family friendly in addition to being very professional. I like getting my vehicles and service done at this dealership. Would definitely recommend this dealership to my friends
Very helpful and pleasant service by John Chavez and financial manager. Manager was able to get is a very good interest rate, we are very grateful.
Good service, but ysing Uber to transport you to/from. Twice now they have not even vacuumed it or cleaned windows - And there's no car washing like in California.
Very professional the vehicle was ready sooner than expected It was recall work on the air bad seatbelt and was promptley taken care of professionally.
I had a very positive experience with your dealership. Wayne Sheppard was very easy to work with. He gave me all the information I needed
Brandon, Jon and Sam were very patient with me and worked very hard to make me happy with my deal. Good people to work with.
Went for my first free oil change. The girl said it would be over an hr, but it only took about 30 min. Great service!
Fast, friendly, covid compliant waiting area very good , explanation of the required work thorough service rep went over all completed work explaining chart on before and after service
I bought my first Toyota in 2005 and have purchased a total of 3 Toyota's. The last one was in October 2019. The Sales and Service Departments has always been excellent. I would and have told my family and friends that if their interested in a new vehicle they should try Vescovo, as I felt I received the best deal on a new car and great service afterwards.
Ease of getting information. Was able to seal the deal via email. Courtney was very knowledgeable about the vehicle we were interested in. Vehicle was gasses up and washed when we arrived.
Great experience with these two ladies. Added to our confidence in dealing with their company. Will certainly recommend to others for business because of their professional and courteous disposition
The dealership was clean and the staff were following Covid-19 mandates. The staff was extremely friendly and helpful. It was a great experience. I am super pleased with my 2021 Corolla SE. This is my first time buying a brand new vehicle. Job well done.
Although the process took a little time Brandon was very attentive and easily handled everything. He even gave me a ride to pick up my new car on Sunday. Would definitely recommend Brandon to others.
Excellent efficient care from the entire staff. Everything from pricing to signing was very straight forward and efficient which is uncommon in a vehicle purchase. I couldn’t be more please with the entire process.
Got me going, happy with everything, handled everything easy, recommend to others. Next time offer a customer a drink or something. Took awhile but understood with Covid
Service was prompt and efficient but financing to finish the deal was an ALL DAY affair😰I have purchased cars before and was finished in 2 to 3 hours max!
I have been having problems with rodents chewing on wires and tubing in the engine compartment of my Venza which is parked outdoors. Jesse Mendoza has been patient with my guesses of the problems, found the problems, explained the problems and helped me with my efforts to prevent further damage.
Professional, courteous, attentive staff! The lot and showroom were clean, orderly. Any questions were answered promptly and answered in terms easy to understand. Overall a pleasant experience!
I recently purchased a new Tacoma from Vescova Toyota and Wayne Sheppard helped provide a pleasurable experience throughout the transaction. He was courteous, knowledgeable and communicative. Recommended!
The work was done very well. However, while seated outside because of COVID-19 the manager didn’t care for my choice under the canopy. Sent out a kind young man that said he wanted me to move. So I moved. However after thinking the situation over. Not sitting in the waiting room, no coffee tea or water, not sitting in a chair. Do you think I’ll but my next suv from them?
Excellent service departments. I live in El Paso, Tx., with a Toyota Dealership within 3 miles from my home; however I prefer to drive the 60 miles (120 miles round trip) because of the great service department & “down to earth “ people that schedule and ensure prompt, sound and complete service is performed..:
Very friendly and helpful. Quick service. Roswell Told me they couldn’t get me in till 12/26, they got me in here in less than 2 weeks.
Jesse and Malia in service are awesome. Great customer relations and service writers listen to your needs. Very much appreciate the time and prompt service
Customer service person very friendly and helpful she told me what they would check if it needed to be worked on she would tell me how much it would be that's a plus.
My service appointment was right on schedule @ 7am. The waiting area was extremely clean, especially during this time with Covid. Jesse was professional with great customer service.
Anthony in the service department is wonderful. Fit me in on a busy day. Service was quick and easy and I wasn't even charged!
We had a really good experience with them, we came in several times and they always helped us and answer our questions. Very friendly and helpful.
Courteous. Friendly. Accomidating. Fast service. Safe. I don't know what else to say. You all do a marvelous job and I felt safer from others
Just purchased a 2021 Tacoma from Vescovo Toyota in Las Cruces NM. VERY satisfied with the whole experience.....from the initial test drive to the purchase. Sales Malia & Wayne service Anthony, finance Christina, and GM John.....all professional,personable and extremely knowledgeable of their products. Made the experience of a new vehicle purchase comfortable. Would highly recommend this dealership when purchasing a new Toyota.
Fast, understanding and met our every need. Our sales rep was very knowledgeable about the vehicles we were interested in and gave us a great deal.
Please explain to me why my Toyota connect isn’t going to work anymore in another year or whatever. Toyota is better than that. Please help.
I needed oil change women dropped off my car service man was awesome got a ride to work went to pick up my car all went well just as predicted. Service person at the front was very polite professional and to the point. Great job keep it up
Best car buying experience I’ve ever had! Friendly, knowledgeable, and didn’t push us into anything. The Vescovo team is great, and we love our new truck!
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